If you can’t find the answer to your question please get in touch via Live Chat or on 1800 606 682. We’re here to help.
PosterFactory is an online poster printing store with all prices displayed as soon as you nominate size, paper type and quantity. Our minimum size is A3 and all custom sizes should be entered in millimetres. Minimum printing order is $20.00 with free delivery for orders $75 or more.
Yes all current models of phones can comfortably print up A0 if you have nice photo taken in good light. You can read more about it here on our help page.
Shipping for orders under $75 is $14.95. Orders $75 or over are shipped for FREE!
Paper wastage is higher for smaller orders because we print from a roll and along with the costs of image rasterisation, printing, trimming, packaging and freight means we have to charge for shipping for orders under $75.00.
We have to stick to the minimum order as administration and wastage is too high for smaller orders with our existing pricing. Each individual order requires images to be rasterised, printed, trimmed to size from the roll, QC plus packaging and freight and that is why we have to keep a minimum charge at $20.00
Yes we can ship direct to your customers or store locations, just supply the addresses with your order and add $14.95 per additional location for shipping Australia wide.
The most common mistake is that the images supplied don’t match the proportions of the size ordered. You can check proportions and resolution on our help page. The other common mistake is forgetting to submit all images in the order. You can check your cart before placing your order to make sure it is all there with all the right images submitted by clicking on the links.
On the day when we receive your order it will go straight into our print queue for printing. The following day the roll of prints will be trimmed to size, quality checked, packaged and labelled ready for shipment or pickup. This workflow allows us to keep the cost of your prints low by not catering for same day production as it increases wastage.
PosterFactory prints from print ready artworks so if you want borders please include them within your artwork. If you don’t have any imaging editing programs please have a look at canva.com or other online imaging editing platforms.
If you image does not have enough resolution printing a large poster it will print soft or pixelated. Please check our help guide to see what is too low resolution as it cannot be fixed. Have a look at our help page for further guidance.
We deliver within Australia only. Orders will be shipped by standard road freight on the 2nd working day after receiving payment and approved artwork (24 hour production time).
100% Happiness Guarantee
If you are not happy with the print quality of any of our products we will refund your money. Please send us an email and return the goods within 14 days and we will credit your account.